Administration and Light Sales – Agreement Department Clerk
One Stop Services, LLC – Winter Park
One Stop Services is a full service HVAC company with services throughout Florida. We are actively seeking a sales-oriented individual to promote prepaid maintenance and warranty agreements to homeowners, schedule maintenances, and renew expiring agreements.
Job Duties
- Promote Service and Warranty Programs to existing and new customers
- Make outgoing calls to customers for scheduling prepaid maintenance appointments, facilitate renewals and process payments
- Establish and maintain existing customer relationships through mailings and email
- Maintain electronic records for existing accounts
- Update customer account information when changes or appointments are made
- Ensure processes are followed to ensure customer participation and retention
- Follow “save” protocols for customers who chose not to renew agreements
- Explain benefits and upsell AC accessories
- Establish and build the company’s relationship with agreement holders
- Other duties as assigned
Qualifications
- Prior Customer Service experience and excellent customer skills
- A desire to exceed customer expectations
- Ability to anticipate work needs and work independently with minimal oversight
- A habit of doing jobs completely and correctly the first time
- Well groomed, neat and professional business casual presentation
We offer our employees:
- Available Health, Dental, and Company Paid Life Insurance after 90 days
- 401k plan
- Competitive Salary and Incentive
- Paid Vacation and Holidays
APPLY NOW @ http://onestopcareer.com
You may also forward your resume by email directly to:
susan.schmidt@onestopcooling.com
One Stop Services Jacksonville, LLC is a Drug Free Workplace. All applicants must pass a pre-employment drug screening and a criminal background check prior to starting employment. WOMEN, MINORITIES, AND VETERANS ARE STRONGLY ENCOURAGED TO APPLY.
