Overview

Administration and Light Sales – Agreement Department Clerk

One Stop Services, LLC – Winter Park

One Stop Services is a full service HVAC company with services throughout Florida.  We are actively seeking a sales-oriented individual to promote prepaid maintenance and warranty agreements to homeowners, schedule maintenances, and renew expiring agreements.

Job Duties

  • Promote Service and Warranty Programs to existing and new customers
  • Make outgoing calls to customers for scheduling prepaid maintenance appointments, facilitate renewals and process payments
  • Establish and maintain existing customer relationships through mailings and email
  • Maintain electronic records for existing accounts
  • Update customer account information when changes or appointments are made
  • Ensure processes are followed to ensure customer participation and retention
  • Follow “save” protocols for customers who chose not to renew agreements
  • Explain benefits and upsell AC accessories
  • Establish and build the company’s relationship with agreement holders
  • Other duties as assigned

 

Qualifications

  • Prior Customer Service experience and excellent customer skills
  • A desire to exceed customer expectations
  • Ability to anticipate work needs and work independently with minimal oversight
  • A habit of doing jobs completely and correctly the first time
  • Well groomed, neat and professional business casual presentation

 

We offer our employees:

  • Available Health, Dental, and Company Paid Life Insurance after 90 days
  • 401k plan
  • Competitive Salary and Incentive
  • Paid Vacation and Holidays

 

APPLY NOW @ http://onestopcareer.com

You may also forward your resume by email directly to:

susan.schmidt@onestopcooling.com

One Stop Services Jacksonville, LLC is a Drug Free Workplace.  All applicants must pass a pre-employment drug screening and a criminal background check prior to starting employment.  WOMEN, MINORITIES, AND VETERANS ARE STRONGLY ENCOURAGED TO APPLY.

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